Terms & Privacy Policy

Last Updated: June 2026

Terms & Conditions

1. Overview

Welcome to ExperioBox. By accessing our website or purchasing from us, you agree to these Terms & Conditions. Please read them carefully before placing an order.

2. Products

ExperioBox sells hand-packed mystery boxes inspired by anime and TV shows. Each box contains curated surprise items.

  • All boxes are randomized and unique
  • Contents vary between orders
  • Images are for illustration purposes only

3. Orders

  • You confirm all information provided is accurate
  • We reserve the right to cancel orders at any time
  • Prices may change without notice

4. Shipping

  • Delivery times vary by location
  • Delays caused by carriers or customs are not our responsibility
  • Tracking is provided when available

5. Returns & Refunds

Due to the mystery nature of our products, all sales are generally final.

  • Refunds only apply for damaged or missing items
  • Claims must be made within 7 days of delivery

6. Intellectual Property

All content, branding, and materials on this website belong to ExperioBox and may not be copied or reused without permission.

7. Liability

We are not liable for any indirect or incidental damages resulting from the use of our products or website.

8. Updates

We reserve the right to update these Terms at any time. Continued use of the site means acceptance of changes.

Privacy Policy

1. Information We Collect

  • Name
  • Email address
  • Shipping address
  • Payment details (processed securely by third parties)

2. How We Use Information

  • Process and deliver orders
  • Customer support
  • Order updates
  • Website improvement

3. Data Protection

We use secure systems to protect your data. Payment information is handled by trusted third-party providers and is never stored by us.

4. Sharing Information

We do not sell personal data. Information is only shared with:

  • Shipping carriers
  • Payment processors
  • Legal authorities if required by law

5. Cookies

Our website may use cookies to improve user experience and analyze traffic. You can disable cookies in your browser settings.

6. Your Rights

  • Access your data
  • Request corrections
  • Request deletion (where legally allowed)

7. Contact

If you have any questions, contact us at:
support@experiobox.com